Report a problem
Collects your device's firmware, settings and battery readings into one report for support
While this configurator is open, everything you do is logged — connecting, changed settings, Apply, the simulator, sound preview, firmware updates — together with what the device reports and how its battery changes. To show us a problem, you don't need to describe every step: use the configurator as usual, try to make the problem happen, then come back to this page and send the report.
The log stays in this browser tab only, in memory — nothing is saved on your device or sent anywhere until you press Send, Download or Copy. Reloading or closing the page starts a new log.
0 action(s) logged in this session
“Send to support” downloads the report file and opens an email to [email protected]. The full report does not fit into the email, so please attach the file. If no email app opens, send the file to [email protected] yourself.